ContentsForeword
Introduction
1. Knowing and Assessing Quality
2. Quality and Higher Education
3. Centring Quality Enhancing Excellence at UWI
4. New Challenges
5. Open Access and Quality Issues
6. The Quality Assurance System of UWI
7. Globalization
8. Collaboration or Competition?
Summary
Appendix 1. Selected Tertiary Education Quality Assurance Systems
Appendix 2. Information, Documentation and Data Supplied to a Review Team
References and Further Reading